Guide to Showing Rental Properties

Securing a Resident Starts with a Good Showing

Showing rental properties requires professionalism, preparation, and attention to detail to make a great impression on your clients. Here’s a helpful step-by-step guide to help you navigate the process!


Before You Start: Essential Pre-Showing Steps

Property Availability Check

First things first - verify the property's status in the MLS. Look for the "A-ER" status, which indicates the property is available and can be shown by any licensed Nevada real estate agent.


Client Qualification

Save time by asking these crucial questions before scheduling any showings:

  • What's their desired move-in date? (Remember, most property management companies only hold properties for two weeks after application approval)
  • Do they have any pets? (If yes, verify pet policies and get pre-approval for large or unusual pets)


Scheduling the Showing

Contact the listing agent or property management company to:

  • Confirm current availability
  • Check for existing applications
  • Understand their application acceptance policy


Access Instructions:

  • Electronic Lockbox: Use your phone application
  • Manual Lockbox: Locate the code (check listing or contact listing agent)
  • ShowingTime Properties: Submit request through the provided link


Documentation and Communication

Once the showing is confirmed:

  • Send your client a professional confirmation message including:
  • Your name and company
  • License number
  • Property address
  • Date and time of showing


Create a detailed calendar entry with:

  • Client's name and phone number
  • Appointment date and time
  • Confirmation details
  • Property address


Day of Showing Preparation

Essential Documents

Print these materials on showing day for the most current information:

  • Agent copy of listing
  • Client copy of listing
  • Application procedures
  • Any relevant property management forms


Access and Special Considerations

For Gated Communities:
  • Verify gate codes in advance
  • Cross-reference with other listings in the community if unsure
  • For guard-gated communities:
  • Bring ID and business card
  • Have MLS sheet ready
  • Understand specific entry procedures for clients


Special Property Types:

Age-Restricted Communities (55+):

  • One resident must be 55 or older
  • No occupants under 19 allowed


Furnished Properties:

  • Confirm if full or partial furnishing meets client needs


Pro Tips for Success

Review application requirements thoroughly, especially if your client has concerns about:

  • Credit scores
  • Income verification
  • Pet policies
  • Special circumstances


Confirmation Protocol:

  • Call clients one hour before the appointment
  • Request same-day confirmation
  • Make it clear that no confirmation means assumed cancellation


Remember: Your thorough preparation ensures a smooth showing experience for everyone involved. If you have any questions about specific situations, don't hesitate to reach out to the listing agent or property management company for clarification.

April 21, 2025
When applying for one of our rental properties, we use a comprehensive screening score sheet to ensure all applicants are held to the same standard. The score sheet evaluates various aspects of your financial stability and rental history, helping the landlord make informed decisions while maintaining a fair and transparent process! Here’s a breakdown of how we assess your application utilizing the screening score sheet: 1. Length of Residency: While longer periods at previous residences typically suggest reliability and commitment, we understand that some applicants may be first-time renters. We welcome first-time renters, and on the screening score sheet, you can assign yourself a "1" under "Length of Residency" if this is your first rental experience! 2. Collections: We review any outstanding collections, including monthly utilities or bills, as well as loans (excluding medical bills). This helps us assess your overall financial responsibility. Your estimated monthly payment for all your loans, utilities and bills is also taken into consideration. 3. Rent-to-Income Ratio (per household): To ensure you can comfortably afford the rent, we require that your monthly income is at least 2.5 times the rent amount. This ratio helps us verify your ability to manage rent payments alongside other living expenses. 4. FICO Score: While there is no specific minimum FICO score, we do take it into account when evaluating your financial health. A higher score indicates a history of responsible credit management. 5. NSF/Late Payments & Landlord Disputes: We look into your rental history to ensure that there are no frequent NSF (non-sufficient funds) or late payments, and that there are no unresolved disputes with previous landlords. Please note that all application charges are non-refundable, and every occupant over the age of 18 must submit a separate application. Our scoring system ranges from 0 to 21, with 15 being the lowest acceptable score. All approvals or denials are ultimately decided by the property owner. We do not operate off a first come first serve basis, so if you are curious about the status of applications prior to applying, please don’t hesitate to call our office! By using our screening score sheet, we aim to create a rental environment where both tenants and property owners can thrive. This score sheet can be found on our site, under the Before You Apply Manual, as well as under “Rental Resources”.
April 16, 2025
Looking to declutter your home while making some extra cash? The outdoor swap meet at the Downtown Recreation Center in Henderson is the perfect opportunity! Whether you’re cleaning out your closets, clearing space in your garage, or finding a new home for gently used toys, books, and clothes, this event is your chance to turn those items into money. Each booth equals two parking spots, and registration is required at least one week in advance. All booths are assigned randomly, ensuring a fair and fun atmosphere for all. Remember, only second-hand items can be sold, so it’s a great way to recycle and give your items a second life. Event takes place April 19th & May 17th! The swap meet opens at 7am, so come early to shop! Admission is free for all ages, making it a perfect outing for families looking to find unique treasures. Ready to get started? Simply register on the City of Henderson website to secure your spot. It’s time to clean out, earn some extra cash, and find something new – don’t miss out on this exciting event at the Downtown Recreation Center!
April 7, 2025
As of April 7th, Appfolio has launched MAX, an innovative AI assistant designed to make submitting maintenance requests easier and faster for all residents! With MAX, getting repairs done quickly and efficiently is now simpler than ever. Here’s how MAX works 1. Click the Blue "New Meld" Button When you need maintenance, simply log into your Property Meld account and click the blue “New Meld” button 2. Troubleshooting with MAX MAX will ask you a few quick troubleshooting questions to help pinpoint the issue and ensure the right work gets done 3. Track Your Request Once maintenance is scheduled, you can easily follow the status of your request right in your Property Meld account.  MAX is here to streamline the process and help ensure your maintenance needs are addressed quickly. MAX™ users are already seeing game-changing results: a 100% accurate work order match rate and 62% of all Melds have photos or videos attached. We’re excited about this new feature and hope you enjoy the improved experience!
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